Tuesday, January 4, 2011

Pharmacy issues again



I am sure every diabetic has issues with their pharmacy at least three times a year. I don't know why it has to be so complicated. It is like you get punished for actually having it all together. I have always gone to CVS, mostly b/c it is convenient and they have all my prescriptions on file. So when we moved a few months back I thought it would be easy to go to the closest CVS in our new city. Well it was, until I went to get my prescriptions refilled. I was told that because the prescriptions were newly "transferred" that they do not have the original prescription on file and hence they do not know how many refills are on file. So they will not refill my test strips until I get a new prescription from my doctor. This is preposterous. I went to the doctor in July and she wrote a year long prescription for test strips that should go until July 2011, not January 2011. What is the point of CVS "keeping my prescriptions on file" if they don't keep the original prescription on file?! So here goes another round of annoying phone calls to the doctors office to make sure they send the prescription and then calling the CVS to make sure they got it and are actually filling it. Its always something and it is the most irritating thing in the world when all you want to do is test your blood sugar, with your test strips, so you can stay healthy. It should not be this difficult.

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